You lost your card? ... What is the card for? ... When do I get the newsletter? ... Where is my newsletter? ... If you have any of these questions, read on! We've got all the answers right here!

Q. When do I receive my newsletter?

A. Newsletters usually come out once a month... sometimes twice a month, BUT ONLY THROUGH EMAIL!

Q. I haven't been receiving the newsletter! Why not!?

A. There are a few reasons why you are not receiving your American Chiller Newsletter.
One: Your email is not registered with us. To check if we have your correct email click here.
Two: Your email is over quota. This means you have too much stuff in there! You need to delete or move some of your old emails out.
Three: The software you receive your email (Outlook Express, Eudora, AOL) is blocking emails coming from American Chillers. Each software program is different, you will need to look in their help files to correct this.
Four: We don't have your email. Click on the link above to send it to us. DON'T FORGET TO GIVE US YOUR MEMBERSHIP NUMBER!!!

Q. Speaking of that membership number, why do I have one of those?

A. Your membership number is your key to the fan club! With that number we can tell who you are and where to send fan club stuff to. It is also how we can let you know if you have won any American Chillers prizes!

Q. Prizes! How do I win prizes?!

A. Because you're an American Chillers Fan Club Member, you are already entered for every give-away we have! We will also have, in the future, American Chillers Trivia, so you can match your wits against all the other American Chiller Fan Club Members!

Q. Okay... I lost my membership card. Can I get a new one? Do I have to pay for it?

A. Yes and no. Yes... you can always get a new American Chillers Fan Club Membership Card. And no... you DO NOT HAVE TO PAY FOR IT! Hey... we lose stuff. But because we have your membership number, you can always get a new card!

Q. I didn't lose my card... but I was wondering... what do I do with it? Do I get special deals with it?

A. You need to keep your card safe because that is your link to different kinds of savings and giveaways! Such as Johnathan Rand book signings. At special events when notified, you can present your membership card and get stuff free! Stuff that no one else can get! And again, you card has your membership number... and you know what that's for...

Q. Hey! I thought we were asking the questions here! Do I get special deals at the Online Store?

A. Yes, you can! When we send out Special Sale Emails, you will receive a Promo Code, a code that allows you to get those special deals. But remember! We need your current email address to send you those Special Sale Emails!

Q. I don't have an email address. What do I do now?

A. American Chillers Fan Club uses email to talk to the fan club all of the time, so getting an email address is pretty important... but not completely necessary. Free email accounts are provided by many companies, but your parents need to make that decision. If we have a Fan Club Sale, we will show it on the Cyber Super Store home page, but we will not have the Promo Code on the page. When you find out there is a sale, you will need to call us at our toll free number. But PLEASE! DO NOT CALL UNLESS THERE IS A FAN CLUB SALE SHOWN ON THE WEB SITE!

Q. What if I have a question that's not on this page?

A. You can email us at fanclub@americanchillers.com. We will answer it right away... and that's a fact!